Shipping & Delivery Policy Total Delivery Time = Processing Time + Shipping Time
All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only. Shipping
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Country/Region - United States
Shipping Method - Standard
Cost - Free
Shipping Time 5 to 8 business days
Order cutoff time: 11:00 pm
Due to COVID-19, all packaging must undergo strict quality control and disinfection processes before leaving the factory to make sure we’re keeping all our customers safe. This may cause some delays in the dispatch and shipping time.
Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.
Incorrect address details, customs clearance procedures, and other issues may cause a delay in delivery.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
Q: How do I install the DVR application?
A: We have reinstalled the application in dvr, just connect to your car radio, enter the file manager, find the Buildwin USB drive, click to enter, and then click to run “DVR.apk” to install and then complete;
Q: How to make ADAS work properly?
A: Enter the settings of the DVR application, find ADAS, and turn on all functions. It may be necessary to update the software. It is easy. Just connect to the wifi and click Update;
Q: Can dvr be connected to a phone or have wifi / Bluetooth capabilities?
A: No, not all of them are supported;
Q: How to watch the video recorded by DVR?
A: DVD is just to watch the video in real time. If you want to watch the video, please remove the SD card and then use a card reader to connect to the computer to watch;
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